Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or bank holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the supplier's dispatch location:
- Standard Shipping: 7–20 business days
- Express Shipping (where available): 5–10 business days
Please note that delivery times are estimates and cannot be guaranteed.
Shipment Tracking Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Customs, Duties & Taxes CartKing is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your contact email] within 30 days of the estimated delivery date so we can resolve the issue.
Returns For information on returns, please refer to our [Return & Refund Policy].
